How Cardinal Couriers Improved Fleet Efficiency with Telematics

Betty Rafallo
3 days ago
2 min read

Managing a busy courier fleet is not easy. Cardinal Couriers, with more than 40 years of experience, operates over 135 trucks across Ontario and Quebec. Most of their deliveries happen before 8 a.m., which made it hard to keep track of vehicles, maintenance needs, and overall efficiency.

By using telematics and predictive maintenance, Cardinal Couriers found a way to get real-time insights, reduce downtime, and keep operations running smoothly. Here’s how they did it and what it means for other fleets.

The Challenges Cardinal Couriers Faced

Limited Fleet Visibility
Operating overnight with trucks spread across multiple terminals, the management team had little insight into vehicle location or status.
Unexpected Maintenance Issues
Vehicles breaking down unexpectedly caused delays and added costs. Cardinal needed a proactive solution.
Adoption of New Technology
Some drivers were not familiar with modern technology. Cardinal needed a telematics system that was easy to use for everyone.

How Telematics and Predictive Maintenance Helped

Cardinal Couriers implemented Geotab GO devices across their fleet, which allowed managers to track vehicles in real time, access driver inspection reports, and receive alerts for issues such as collisions or engine faults.

They also integrated predictive maintenance through Pitstop, which prioritized vehicle repairs based on severity. This allowed the team to plan maintenance in advance and avoid unnecessary downtime.

With these solutions, the rollout was smooth, even for drivers who were less tech-savvy, and terminal managers could access critical information quickly through their dashboards.

The Results for Cardinal Couriers

Better Decision-Making
Managers now have real-time alerts and data reports, making it easier to make informed decisions about fleet operations.
Proactive Maintenance
Predictive maintenance helped identify potential issues like battery failures days in advance, reducing unexpected repairs.
Safer Operations
Data from telematics allowed the team to reconstruct collisions accurately, lowering risks and costs.
Fuel and Efficiency Improvements
Daily idle reports highlighted which vehicles were idling too long, helping the team reduce fuel waste and improve sustainability.

Why This Matters for Your Fleet

Cardinal Couriers demonstrates how telematics can transform fleet operations. With real-time visibility, predictive maintenance, and easy-to-use systems, fleets can reduce costs, prevent downtime, and make better operational decisions.

At Can-Am Telematics, we help businesses achieve the same results. Our solutions provide fleet visibility, predictive maintenance, and actionable insights that make operations safer, more efficient, and more profitable.